In the event of a cancellation by the client, there may be a charge payable, depending upon circumstances.
•Notice of cancellation or re-scheduling of events must be done in writing via email to the Pavilion Office Manager.
•Bookings cancelled more than 28 days in advance incur no charge.
•Bookings cancelled more than 24 hours in advance may be charged 50% of the rental cost of the room(s).
•Bookings that include food cancelled less than 3 days in advance may incur a charge equal to up to 25% of the food cost
•Bookings cancelled with less than 24 hours’ notice will be charged 100% of total cost of room(s) and any set up/admin charges applicable.
•Bookings that include food cancelled less than 24 hours in advance will incur a charge equal to 100% of the food cost (this excludes coffee/tea)
•Cancellation fees may be waived if an event is re-booked for an alternative date, but this will not apply to food if less than 24 hours notice is given.
•All clients should liaise with the Pavilion Office Manager should a cancellation or re-scheduling be necessary.